PLEASE READ THE FOLLOWING STOCK LACE WIGS TERMS AND CONDITIONS CAREFULLY BEFORE
PURCHASING A STOCK LACE WIG.

All users of this site agree that access to and use of this site is subject to the Terms and Conditions and other
applicable law.

THE STOCK LACE WIGS TERMS AND CONDITIONS DO NOT SUPERSEDE OUR STORE TERMS AND
CONDITIONS, BUT WORKS IN CONJUNCTION WITH THIS POLICY.

ITEM 1: RETURN AND EXCHANGE POLICY

We do not offer refunds, only an exchange or store credit. If a higher priced hair product is chosen, the

customer pays the difference. This amount must be paid before the hairpiece can be re-ordered. If a

lower

priced product is chosen, no refund will be issued, only a store credits. A 15% Re-Stocking fee

applies.

If you receive your lace wig and there is a problem, please call or email us IMMEDIATELY within 24 hours

upon receiving your wig. DO NOT ALTER the wig in any way. The wig must be returned in its brand new

condition and the terms and conditions described below apply. A 1

% Re-Stocking fee will apply. No

EXCEPTIONS!

Due to sanitary reasons, we will not accept returns or give exchanges for wigs that have been worn,

styled,

cut of lace or hair, products applied such as glue or hair products, etc.

ITEM 2: TERMS AND CONDITIONS FOR EXCHANGE

The wig must be in the original condition as it was sent to you. All packaging, including wig caps, wig bag,

wig

label or tag, etc. must be returned with the unit. If the wig has been altered in any way, we cannot

accept an

exchange! NO EXCEPTIONS!

This includes, but is not limited to any of the following:

DO NOT Attempt to correct the problem yourself before contacting us
DO NOT Put any chemicals on the Unit
DO NOT Perm the Unit
DO NOT Dye the Unit
DO NOT WASH OR CONDITION the Unit
DO NOT WEAR the Unit
DO NOT Cut, Tear or Rip the Lace
DO NOT Put Glue on the Unit
DO NOT Style or Cut the Hair of the Unit
DO NOT Put products on the Unit

Units that are damaged by the customer will not be accepted under our Return/Exchange Policy and will

returned to the customer at their expense.

We reserve the right to refuse an exchange if the terms in our Return/Exchange Policy are not met.

ITEM 3:AUTHORIZED RETURNS

No wig will be accepted without authorization from Divas Lace Wigs.

Divas Lace Wigs requires that any wig being returned MUST BE UNALTERED. The WIG MUST BE

RETURNED IN THE ORIGINAL PACKAGING to us within 3 business days of receiving approval from us to

return the hairpiece.

If you cut or change the lace, cut the hair, apply color, style, comb, wash, or alter any part of the

HAIRPIECE,

we will not honor our Return and Exchange Policy. We reserve the right to refuse an

exchange if our return

policy and conditions are not met. All wigs returned are photographed or

videotaped upon receipt to confirm

the contents and the condition of the returned items. We suggest you

do the same for your records.

We strongly recommend that customers insure their package for the full purchase price as we will not be

responsible for lost, damaged or delayed packages. It is the customer's responsibility to properly

package

the wig. If the returned wig is not in compliance with our Return and Exchange Policy, it will be

returned to the

customer at the customer's expense.

ITEM 4:UNAUTHORIZED RETURNS

DO NOT SEND UNAUTHORIZED RETURNS Merchandise sent to us without our approval will not be

accepted. We assume no responsibility for unauthorized returns or items sent to the incorrect address.

ITEM 5:RESTOCKING FEE

There is a 15% Re-stocking Fee for all units being returned or exchanged. (Example: Wig cost $250.00

(Shipping fee is not refundable.) - Restocking fee would be $37.50). We CANNOT waive the15% Re-

Stocking

fee under any circumstance. No refunds will be issued. Exchange or Store credit only. The

shipping fee is not

refundable.

ITEM 6:RETURN SHIPPING FEE

Any shipping charges will be the responsibility of the customer.

ITEM 7:CANCELLATIONS

Production of CUSTOM ORDERS typically begins within 24 hours of confirmation and payment. Once

your

order is sent t

o production, we may or may not be able to cancel or change the order. If you want to

cancel

your order or make changes to your order, you must notify us IMMEDIATELY by e-mail or phone.

Orders

cannot be cancelled once production has begun. If the order is not in production, we will cancel

the order or

make the necessary changes. Cancelled orders will incur a 5 % cancellation fee

Stock lace wigs are ordered within 24 hours of confirmation and payment. Once your wig is ordered, we

may

or may not be able to cancel or change the order. If you want to cancel your order or make changes

to your

order, you must notify us IMMEDIATELY by e-mail or phone. Orders cannot be cancelled once it

has shipped.

Cancelled orders will incur a 5 % cancellation fee and the balance will be sent back to you.

If we are unable to cancel the order, the unit is in route to you. Follow all Return and Exchange policies

above to return a stock lace wig.

ITEM 8: GENERAL

The policies described in the Terms and Conditions govern the entire site and works in conjunction with

the

policies described in the Stock Lace Wigs Return Policy and Exchange and Layaway Plan Policy.

Stock Lace

Wigs Return and Exchange and Layaway Plan govern its respective product.

Divas Lace Wigs may revise these conditions of use at any time by updating this Condition of Use

statement.

You should visit Divas Lace Wigs from time to time to review the current conditions because

they are binding

on you. Please contact us if you have any questions regarding this Agreement at

divaslacewigs@yahoo.com.

ITEM 9: SEMI-CUSTOM STOCK LACE WIGS

ALL SALES ARE FINAL.

No Refunds. No Returns. No Exchanges.

Once altered, semi-custom units are

treated like

custom lace wigs

emi-custom

options are available for

full lace or glueless lace wig

Day Semi-Custom Options:

These adjustments

may

take 3

-5

days

to complete

, plus 3 days to ship to

you.

Reduce or increase the cap size
Add highlights
Add or reduce density
Add clips or combs.

Day Semi-Custom Options:

This

adjustment may

take

days

to complete, plus 3 days to ship to you.

Add a nape to the Glueless Cap 2 to create the Glueless Cap 3.

ITEM 10: IN STORE STOCK LACE WIGS CLEARANCE SALE

Clearance Sale prices only apply to wigs sold in our

boutique

and is limited to US residents only. No

International Sales. Clearance Sale prices do not apply to lace wigs that must be ordered from the factory.

All sales are final for in store stock clearance units. No returns. No

refunds

. No

exchange

s. No

store credit

No Exceptions.

Before a lace wig is mailed to you, it is inspected

. If you experience a problem

after you receive your lace wig

please email us

IMMEDIATELY within 24 hours upon receiving your wig.

Stock Lace Wig Return and Exchange Policy

Stock Lace Wig Return and Exchange Policy Full Lace Wigs, No Glue Lace Wigs

Stock Lace Wigs Terms Conditions

Stock Lace Wigs Terms and Conditions

You need Java to see this applet.

We believe the key to wearing a lace wig is to achieve a natural and undetectable look!