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Insurance Information

Lace Wigs in the medical community are called Cranial Prostheses. Today,  providers do not deny claims if you call a cranial prosthesis a wig.

If you have hair loss from any medical condition due to Cancer or Chemotherapy, AlopeciaTrichotillomania, Lupus, psoriasis or other medical conditions that has caused you to lose your hair, you may be eligible to receive a full or partial refund or financial assistance from your health insurance provider.

If you don't have health insurance, you might be eligible to receive financial assistance from the National Alopecia Areata Foundation or American Cancer Society to purchase a Cranial Prosthesis wig.

Divas Lace Wigs DOES NOT prepare or process insurance claims and we DO NOT accept prescriptions. Any filings with your health insurance provider or organization that you are seeking assistance is handled by you. However, we will provide you with the invoice you need to submit (outlines the specifics for your wig/cranial prosthesis) and we are here to assist you through the entire process.


Contact us. We are here to help!

Insurance Clams and Assistance

Insurance Claims

Before you do anything, contact your health insurance provider to find out if your policy covers cranial prostheses or lace wigs and if so, the coverage amount. Also, find out exactly what they need from you to cover your purchase. Make sure you follow all instructions given to you by your health insurance provider or your claim can be denied. Make sure you keep copies of all of your documentation and invoices for tax purposes, if applicable.


Note: When speaking with your health insurance provider, you can use the term “Cranial Prosthesis or Lace Wig.” (they won't hold it against you if you say "lace wigs." )

Based on our experience, many insurance companies will pay for or reimburse between 70-100% of the cost for a Cranial Prosthesis. (The amount covered is based on the type of policy you have.) Generally, the health insurance provider usually requires a prescription from your physician, oncologist or dermatologist for a cranial prosthesis and a paid invoice.

Most insurance companies will require a prescription from your physician or oncologist for a cranial prosthesis and a paid receipt.

Financial Assistance

1.  National Alopecia Areata Foundation (NAAF)


The National Alopecia Areata Foundation (NAAF) has made the decision to close the Ascot Fund and is no longer accepting donations for this program. The Ascot Fund will conclude once the current fund balance has been spent. The Ascot Fund has provided a modest award to qualifying community members who sought financial help to purchase a cranial prosthetic, or wig. The award covers a small portion of the overall cost of a wig. A thorough review of the program and its outcomes has determined that the Fund is not sustainable and that NAAF can improve impact by focusing more energy and resources toward other support programs and to advocacy work.

National Alopecia Areata Foundation
PO Box 150760
San Rafael, CA 94915-0760
Phone: 1-415-472-3780       


2. American Cancer Society

The American Cancer Society is a nationwide, community-based voluntary health organization dedicated to eliminating cancer as a major health problem. The American Cancer Society also provides free wigs and/or financial assistance for cancer patients, whether insured or not.

To inquire about getting a free wig or financial assistance to purchase a wig, contact the American Cancer Society. Select the option to speak with a Cancer Information Specialist. They are there for you 24 hours a day seven days a week.

American Cancer Society


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